Draw a radius around the site and get every address inside it as a walk list. Print a notice for each door, then hand the certifier a signed report showing who you told and when.
Most builders know the drill. Before work starts, the people next door, out the back and across the road need to hear from you. Sometimes that’s a condition of your approval. Sometimes it’s just good sense, because the neighbour who got a letter a week out is far less likely to ring council on day two.
The hard bit is the list. On a corner block, a battleaxe lot or anything that backs onto a unit building, counting letterboxes from the footpath gets messy. Miss one and you’ve got an unhappy neighbour and a hole in your paperwork.
Your development consent, complying development certificate or construction certificate may spell out who must be notified, how far out and how many days ahead. Those details change between councils and approvals, so read your own conditions before you pick a radius.
The NSW Planning Portal says the applicant must notify neighbours within 20 metres of the boundary of the development lot, in writing, at least seven days before work starts in metropolitan areas and two days in rural and regional areas.
The letter matters less than proving you sent it. File the report, the delivery date and who did the walk with the job. If a complaint lands months later, that file is your answer.
Type the site address and pick it from the list, or drop the pin on the block itself if it’s a new subdivision.
Set the radius to the distance in your approval. The letterbox count updates as you drag, so you know the size of the drop straight away.
Download the walk list and labels, print a construction notice for each address, then record the delivery date in your report.
Every G-NAF address inside the circle, grouped by street and ordered so one person can walk it without doubling back. Download it as a spreadsheet or Avery L7160 labels.
A PDF with the map, the street list, your approval reference and a signed declaration of when and how the notices went out. Ready for the certifier or the job file.
One A4 notice per address, already in walk order, with your logo and site contact. The construction template covers hours, deliveries and site fencing, and you can change any line.
Every report and notice carries a code. A certifier, council officer or neighbour can scan it and see the paperwork is genuine.
Say you’re building a duplex on a corner block, with a concrete pour booked for 6 am on a Saturday. The conditions on the job ask you to notify everyone within 50 metres before any work outside standard hours.
Pin the lot, set 50 metres, and the tool lists every address in that circle, including each unit in the walk-up behind you. Print the notices on Monday, walk them on Tuesday afternoon and fill in the delivery date. When the certifier asks how you notified, you send the report.
If you’ve got a job starting most months, a yearly plan pays for itself quickly. Doing one reno this year? A job pass covers it.
For builders and trades with regular jobs around town.
a year
One job, the full notice pack, no subscription.
per job
Pay once, no subscription
Every plan starts with a free account, and the free plan lets you build a smaller list each month. Compare every plan on the pricing page.
It depends on your approval. Many consents and certificates include a notification condition, and complying development in NSW has its own rule, set out above. If you’re not sure, check the conditions on your paperwork or ask your certifier.
Use the distance in your conditions. Where there isn’t one, plenty of builders go a little wider than the immediate neighbours for noisy stages, because a few extra letters cost far less than a complaint.
The list comes from G-NAF, the national address file, so units with their own address come through one by one. A secondary dwelling without its own address won’t show up, so keep an eye out on the walk.
Yes. Paid plans add your logo, business name and site contact to every notice and report.
A PDF notification report with a map, the street list, your approval reference and a signed declaration, plus a QR code they can scan to check it’s genuine.
Yes. The free plan gives you one list a month with a smaller radius and no card needed. Reports and printable notices come with a job pass or a yearly plan.
Need the wording as well as the addresses? Our free construction notice template covers what neighbours want to know, with tips that head off complaints. See all neighbour notice templates.
Is your job a DA or CDC in NSW? Find it on the NSW DA and CDC register and tap Build the list to start with the site already pinned. There are registers for the ACT, SA and the NT too.
Notices before the machines arrive, plus the list for dilapidation access letters.
Read more →Street parties, markets, fun runs and festivals that change parking or access for residents.
Read more →Capital works, tree removals and consultation letters without waiting on a GIS export.
Read more →Resident notices around the firing site, and the NSW display register one tap away.
Read more →Resident letters around the set and the unit base, ready for the council film officer.
Read more →Water and power interruptions and mains work, where the affected area is never the same shape as the street.
Read more →Pin the lot and set the distance. You’ll see the letterbox count before you sign up for anything.