Notice templates · Solar and battery installers

Solar installation notice to neighbours: free template

Solar jobs are quick, but a ladder truck, panels on the footpath and a short power cut can still surprise the neighbours.

An installer fitting solar panels on a house roof with a ladder

Quick answer: A solar installation notice tells neighbours the install date, where the truck and ladders will be, whether any shared power supply will be off briefly and who to call. Deliver it to adjoining homes a few days before, and give more notice to anyone whose power will be interrupted, as your network’s rules require.

When to send it

Solar and battery installs are usually done in a day or two, so a notice is a courtesy rather than a requirement. It becomes important when the job needs a switchboard upgrade or meter change that briefly cuts power to a shared supply, such as townhouses or a battle-axe block.

Any planned interruption to another customer’s supply has its own notice rules, set by the electricity network. Follow those as well.

The template

Change everything in [square brackets], delete anything that does not apply and check it against your own conditions before you print.

[Your business name]
[Licence number] · [Phone] · [Email]

[Date]

To the owner or occupier,

Solar installation at [site address] on [date]

We will be installing [solar panels / a home battery] at [site address] on [date], between about [start time] and [finish time].

What to expect

  • A work vehicle and ladders on [street or driveway] for the day.
  • Some noise from drilling on the roof.
  • [The power to [addresses] will be off for about [length] at around [time] while the switchboard is upgraded.]

[If you rely on power for medical equipment, please let us know before [date] and we will work around you.]

Thank you for your patience. If anything worries you while we are on site, please call [name] on [mobile]. We would much rather hear from you early.

Kind regards,
[Name]
[Business name]

Tips that save complaints later

  • If anyone shares the supply, the power interruption line is the important one. Put the time in bold when you print it.
  • Ask about medical equipment. It is rare, but it matters.
  • Mention the vehicle position if it blocks a shared driveway.

Get the address list for this letter

Pin the site, set the distance and get every letterbox inside the circle as a walk list. With a job pass or yearly plan, print this notice for every address with your logo, in walk order.

Build a list