Notice templates · Builders, civil and utility crews

Out of hours work notice to residents: free template

Night work is where goodwill runs out fastest. Tell people exactly which nights, what they will hear and that it is approved.

A night work crew on a street under a light tower with cones

Quick answer: An out of hours work notice tells residents which nights or weekends work will happen, the hours, what they will hear and see, that the work is approved (with the reference) and who to call on the night. Deliver it to everyone likely to be disturbed, usually at least five to seven days ahead or as your approval requires.

When to send it

Send it before any approved night, early morning or weekend work: road and rail work, concrete pours that must start before traffic, crane lifts or utility shutdowns that cannot happen in the day.

Out of hours approvals from councils, road authorities and environment regulators often require resident notification with a set lead time. Check yours. This letter covers what they typically ask for.

The template

Change everything in [square brackets], delete anything that does not apply and check it against your own conditions before you print.

[Your business name]
[Licence number] · [Phone] · [Email]

[Date]

To the owner or occupier,

Approved night work on [street or site] from [date]

We will be carrying out [describe the work, eg road resurfacing] on [street or site] at night on [dates], between [start time] and [finish time]. Doing this work at night [avoids peak traffic / is required by the network operator].

What you might notice

  • Machinery noise, with the loudest work kept to before [time].
  • Bright work lights, angled away from homes where we can.
  • Reversing beepers. [We use broadband “quacker” alarms that are less intrusive.]
  • [Changed traffic or parking on [street].]

This work is approved by [authority] under [approval reference].

On the night
Our supervisor can be reached on [mobile] for the whole shift.

Thank you for your patience. If anything worries you while we are on site, please call [name] on [mobile]. We would much rather hear from you early.

Kind regards,
[Name]
[Business name]

Tips that save complaints later

  • Give a number that is answered at 2 am. A voicemail on a night shift turns into a complaint to the regulator.
  • Say when the loudest work stops. People can sleep through a lot once the worst is over.
  • Quote the approval reference. It is the first thing a regulator will ask for.

Get the address list for this letter

Pin the site, set the distance and get every letterbox inside the circle as a walk list. With a job pass or yearly plan, print this notice for every address with your logo, in walk order.

Build a list